UDK Electrical Industries Private Limited and its affiliates respect your privacy. This Privacy Policy explains how your information may be collected, used, stored, and protected by UDK Electrical Industries Private Limited. We request you to read this Privacy Policy carefully. By accessing or using the services provided by UDK Electrical Industries Private Limited, you agree to the collection and use of your information in accordance with this Privacy Policy.

WE WANT YOU TO

• Feel comfortable using our desktop and mobile websites.

• Feel secure when submitting information to us.

• Contact us with your questions or concerns regarding privacy on our website.

• Understand that by using our websites, applications, or other interfaces, you consent to the collection and use of certain information as described in this Privacy Policy.

WHAT INFORMATION IS OR MAY BE COLLECTED FROM YOU?

When you visit or use our website, we may automatically receive and collect certain non-personally identifiable information through standard web server logs and similar technologies.

This information may include:

• Computer/device identification information.

• Internet Protocol (IP) address.

• Domain server through which you access our services.

• Type of computer, mobile device, or other device you are using.

• Type and version of web browser you are using.

• Information collected through cookies and similar technologies.

WE MAY COLLECT THE FOLLOWING PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU, INCLUDING BUT NOT LIMITED TO:

• First and last name.

• Primary email address.

• Alternate email address.

• Mobile phone number and other contact details.

• ZIP/Postal code.

• Company or business information, where applicable.

• Information submitted through enquiries, quotations, registrations, forms, surveys, or other communications.

• Opinions, feedback, or comments regarding our products and services.

• Other information voluntarily provided by you through our website or registration process.

WE MAY ALSO COLLECT THE FOLLOWING INFORMATION:

• Pages you visit or access on our website.

• Links you click on our website.

• Number of times you access or visit particular pages.

• Your interactions with our website and online services.

• Information relating to enquiries, purchases, product requests, or services requested through our website.

WHO COLLECTS THE INFORMATION?

UDK Electrical Industries Private Limited may collect anonymous website traffic information when you visit our website.

We may collect personally identifiable information when you voluntarily provide it to us through enquiry forms, registration processes, online surveys, product/service requests, contact forms, or other communications.

HOW IS THE INFORMATION USED?

WE USE YOUR PERSONAL INFORMATION TO:

• Provide and improve our products and services.

• Respond to your enquiries and requests.

• Provide information, quotations, and services requested by you.

• Communicate with you when necessary.

• Provide personalized features and improve your experience.

• Understand customer requirements and improve our website and services.

• Maintain appropriate business and transaction records as required by applicable law.

WE USE CONTACT INFORMATION INTERNALLY TO:

• Improve our products and services.

• Respond to customer enquiries and feedback.

• Contact you regarding your enquiry or request.

• Inform you about new products, services, updates, offers, or company information where permitted.

• Send promotional or informational material where you have provided appropriate consent or where permitted by applicable law.

GENERALLY, WE USE ANONYMOUS TRAFFIC INFORMATION TO:

• Understand how visitors use our website.

• Improve website functionality, content, products, and services.

• Recognize access privileges and improve website security.

• Help diagnose technical problems with our servers and website.

• Administer our website and analyze website traffic.

• Understand visitor preferences and improve the overall user experience.

WITH WHOM WILL YOUR INFORMATION BE SHARED?

UDK Electrical Industries Private Limited respects the confidentiality of your personal information.

We do not sell, rent, or otherwise commercially disclose your personal information to third parties except where permitted or required for legitimate business purposes, with your consent, or as required by applicable law.

Your information may be shared with authorized employees, service providers, business partners, technology providers, or other parties where necessary to:

• Provide products or services requested by you.

• Process and respond to enquiries.

• Maintain and operate our website and business systems.

• Provide customer support.

• Complete business or service-related transactions.

• Comply with applicable legal and regulatory requirements.

WE MAY USE OR DISCLOSE YOUR DATA IN THE FOLLOWING CIRCUMSTANCES:

• To provide products or services requested by you.

• To respond to enquiries, requests, or communications.

• To investigate, prevent, or take action regarding suspected fraud, unlawful activities, or security threats.

• To protect the rights, property, and safety of UDK Electrical Industries Private Limited, our customers, employees, or others.

• To comply with subpoenas, court orders, legal notices, governmental requests, or requests from law enforcement authorities.

• Where disclosure is otherwise required or permitted under applicable laws and regulations.

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE, AND DISTRIBUTION OF YOUR INFORMATION?

You may contact UDK Electrical Industries Private Limited to update or correct certain personal information provided by you.

Where applicable, you may also opt out of receiving marketing, promotional, or newsletter communications.

UDK Electrical Industries Private Limited may continue to send service-related communications that are necessary for responding to your enquiry, providing requested services, completing transactions, maintaining business records, or complying with legal obligations.

You may request correction or deletion of your personal information, subject to applicable legal, regulatory, contractual, and legitimate business requirements. Certain information may need to be retained for legal, accounting, security, dispute-resolution, or record-keeping purposes.

WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE, OR ALTERATION?

UDK Electrical Industries Private Limited takes reasonable and appropriate measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We may use appropriate physical, electronic, and managerial safeguards. Access to personal information is limited to authorized personnel and service providers who require such information for legitimate business purposes.

However, no transmission of information over the Internet, telecommunications networks, or other networks can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security of information transmitted through such networks.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. UDK Electrical Industries Private Limited is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

POLICY UPDATES

UDK Electrical Industries Private Limited reserves the right to modify, amend, or update this Privacy Policy from time to time.

Any changes will be posted on this page and may become effective upon publication. We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect information.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact UDK Electrical Industries Private Limited through the contact details provided on our website.